Tenant fees

Fee excl VAT

Fee inc VAT

Set up (tenant's share) – includes one tenant reference, identity and right to rent check. Contract negotiation (amending and agreeing terms) and arranging the tenancy. 

£237.50 £285
Additional tenant reference checks £32.50 £39 

Guarantor reference checks

Company reference checks






Usually equivalent to 6 weeks rent
(8 weeks if you have a pet)

Withdrawing from a tenancy

To a minimum of £250 per person

To a minimum of £300 per person

Renewal negotiation and paperwork
(paid at renewal)



Change of sharer (includes one
tenant reference)



Call out services

£50 per hour plus the contractor's invoice

£60 per hour plus the contractor's invoice

Last minute cancellation of prearranged visits

£50 per visit

£60 per visit

Inventory check out (paid at end of tenancy)

The charge will vary depending on the size
of the property and whether furnished or
unfurnished – min. £60; max. £582

The charge will vary depending on the size
of the property and whether furnished or
unfurnished – min. £72, max. £620

Last minute cancellation or change to
inventory appointment



Hourly rate (for example, replacing any damaged
or broken items, or returning any fixtures or
fittings to their original position

£50 per hour

£60 per hour

Unpaid rent / returned payments

£25 per payment unpaid or returned

£30 per payment unpaid or returned

Interest on any unpaid or late rent at 4 per cent above the Barclays PLC base rate.

You’ll also be responsible for all household bills such as gas, electric, water, telecoms, council tax and so on, if you have any questions your local lettings team will be able to help you.

The Maybria Group is part of a property redress scheme provided by Ombudsman Services.

Their service has been approved by Powys County Council as an estate agent redress scheme. Their work meets the requirements of the Consumers, Estate Agents and Redress Act, 2007. This means that domestic customers of estate agents have the right to take certain complaints to the ombudsman if the firm or company fails to resolve the problem. They are also appointed by the Royal Institution of Chartered Surveyors (RICS) and the Association of Residential Managing Agents (ARMA) to handle complaints about their members.

Property customers are not charged for using this service.

Their job is to investigate complaints fairly by listening to both sides of the story and looking at the facts. They will decide what action, if any, should be taken when you and a property company can't agree.

The Maybria group is not currently part of any Client Money protection insurance scheme, however does hold a dedicated client account with our bank, to help safeguard our clients money whilst in our possession.







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